Sanket Nadhani

We like talking to our customers. Over email, phone calls and face-to-face meetings at tradeshows, we discuss how they are using FusionCharts, the problems they are facing and new capabilities they would like to see added to it. They are generous with their feedback and often have nice words to say about us. Over the last couple of quarters, we noticed something interesting. Shocking, actually. A lot of our customers were asking for features that were already there in the product. At times, they sent us 4-5 feature requests only to know that all of them were there already. And then we thought to ourselves – if our customers don’t know everything they can do with the product after they have paid money to buy a license, what about the first-time visitors? What about people who are just looking around trying to find a charting component to meet their requirements? Even though we have a vast product literature with real-life demos, chart galleries, extensive documentation and more, something was missing. What we didn’t have was something that covered FusionCharts in an all-round manner. Something that talked about everything FusionCharts can do. And that’s when we decided to create our shining new product tour.

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